Integrate community and CRM solutions & alleviate sales challenges

Over the last two articles in the Sales Challenges series (here and here), we’ve delved into the sales challenges revolving on messaging, prospecting and closing sales.  We also identified using online community and CRM solutions to resolve these challenges.

Today, I want to close the loop by discussing the benefits of integrating these solutions together to further mitigate sales challenges.

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Mitigate prospecting and sale-closing challenges – Use CRM and community solutions

Sales Challenges series, part 2

Yesterday, we opened the Sales Challenge series by looking at challenges around messaging and the solutions to mitigate them.  Today, we’re going to investigate challenges around prospecting and closing sales and the ways in which you can use CRM and community solutions to resolve them.

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Resolve messaging sales challenges with community solutions

In this economy, we all face sales challenges.  Topping the list are those related to messaging, prospecting, and closing the sale.

Each of these challenges can be mitigated through the effective use of CRM and community solutions in the Sales Challenge series will investigate each and provide solutions to mitigate them.  To start off, we’ll focus on the messaging.

However, these challenges interconnect so in our third and closing article in the Sales Challenge series, we’ll address integrating the solutions to achieve a holistic resolution.

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One became three

I planned on releasing a “Friday” article today but my idea for one article became too long and morphed into three. Since they’re all related, I decided to hold them all until next week. And in a departure from my usual practice, I’ll release all three boom, boom, boom on Monday, Tuesday, and Wednesday.

Tune into this bat channel next week.

 

Group management in GroupSwim solutions

GroupSwim solutions, our most favorite on-demand social software, offer role-based permissions for members and unlimited groups so it’s fabulous method to foster online collaboration and communication, with privacy levels to match.

How do I group thee in GroupSwim?

Let me count the ways.

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Strike it rich when panning for Search gold

I spend a lot of time online visiting group forums and looking up information in knowledge bases.  It’s a bit like panning for gold.  Sometimes you strike it rich – but many other times you come up with a bust.

Why?  Because many online resources lack good search capabilities.  Searches and tags for many solutions lack good intelligence to find what’s truly important.  Additionally, most tags like a relationship to others.

That’s why I’m loving GroupSwim....

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Pooling knowledge the GroupSwim way

Yesterday we announced our new partnership with GroupSwim.  Today let’s do a bit of splashing around so you can see why we’re flipping with excitement about their collaboration and community solutions.

The GroupSwim focus is on the B2B and small- to medium-sized market.  At present, the feature functionality of its solutions centers on:

  • Wikis,
  • Discussions, and
  • File sharing. 

Intellicore Design Consulting is just gearing up our own value-add development around GroupSwim but for right now, let's just look at GroupSwim as a standalone solution...

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Big News! Intellicore Design Partners with GroupSwim!

We’re pleased as punch to announce Intellicore Design Consulting’s new partnership with GroupSwim, a premier on-demand social software provider.  GroupSwim develops solutions focused on online collaboration and communication that are geared towards Intellicore’s key market of small- to medium-sized businesses.

You can read our official press release here but let me give you the informal skinny...

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